Customer Testimonials
Absolutely the best. Very courteous and friendly. Will definitely recommend to family and friends. Thanks for a great experience.
The people at Empire were very easy to work with - especially Josh H. and Kimberly C.!! After going to three other local dealers I ended up at Empire because they had the best pricing and beat several offers for my trade in. They didn’t have the exact car I wanted, but they located it from another dealer and I was driving it within a few days. Save yourself time and money - go to Empire!!
Very pleasant people and efficiency. Had the best sales person, Tyler Sands. Will recommend to family and friends.
I went to go get my oil change and tires rotated today at the dealership. I was reluctant at first because they change hands with owners. The staff and the technicians are very good and very friendly. Most importantly they are very accommodating when you inquire about parts and any other information they have with suiting your needs. They did go over and above and helping me with accessories for which I was inquiring about. I give him a five plus and a thumbs up
We leased a 2021, with Michael Dougherty He was the most pleasant,patient salesman ever
Marvi helped me pick out my 21 Ram Laramie and it couldn’t have been any more of a smooth process. He was extremely helpful and meticulous with his work. Will 100% return for any future purchases
Big thanks to Mike and the team at Empire Jeep in West Islip! It was a pleasure working with Mike on buying my first car. I came in on Sunday looking for a car and by Monday night I drove off the lot in my new 2021 Jeep Grand Cherokee. Highly recommend Mike and this dealership!
Everything went well, all good, treated with care, perfect service, would return again for all kinds of service
David was great to work with! I explained what I was looking for in a car and he was able to deliver on all my needs/wants and so much more while staying within my budget! The leasing process from start to finish was made so simple and there were no issues! This is my first Jeep and I absolutely LOVE it!
David Feuer did an amazing job with leasing my Jeep Grand Cherokee Laredo X. I told him what I wanted in my Jeep and he was able to deliver that & more! He was able to keep me within my budget and made the process from start to finish quick & easy!
Service was very efficient and quick. I would recommend this service to others. They found problems that needed to be fixed and weren’t found at another mechanical service place.
This dealership and it’s employees went above and beyond to help us get into the vehicle we wanted.
Vinson did a great sale with me at Empire for my jeep grand cherokee and the process went very smoothly. I will definitely be coming back here for future leases and will refer friends/family to go see him in west islip.
During my visit for service, everyone was very nice. I would definitely recommend this location to others.
Great place to buy your Jeep, they need to wash the vehicle after being serviced
The folks at Empire CJDR were very easy to work with, very responsive and very helpful. The dealership was also very clean and they have tons of inventory (unlike some other dealers right now).
Vinson is the absolute best. When he told me that he was the #1 seller in the dealership, it was easy to see why. Was on top of everything and made me feel comfortable with this big decision. I went in there knowing I wanted the Ram 1500 Laramie and he made it happen. Thanks Vinson. Highly recommend anyone go see him if you’re in the market for a vehicle
The service and staff very nice I recommend these place you will be happy
Empire was very pleasant and dedicated to give you what you want. Would buy again.
Will Polanco took great care of my Jeep Wrangler. My Jeep runs great thanx to him. I would not take it any other place. Thank you Will.
Great service. Got the vehicle I desired. Although car dealerships take some time, this was honestly worth it in the end. Thank you Vinson!
I bought a 2019 scat pack charger.Aisha Green is very helpful. The staff is great. Would definitely recommend them.
delt with dave Feuer to purchase my 2021 ram he was awsome to deal with the communication was fantastic even stopped in on his day off to make sure thing were going smooth .Highly recomend
From start to finish Empire took care of me, all in under 5 hours. My dealer was Vinson, he was super helpful and professional throughout the entire process. I would recommend anyone looking to buy here and ASK FOR VINSON!!
Justin & Chris, A+++ service!
I have been going to you guys for about 2 years. I’ve always found the staff to be helpful, polite,and friendly. I’ve dealt with Britney. Nicollet and more recently joe. Couldn’t say enough about them
Justin Pasquariello was great he did everything to let me make my dissention if this was the correct purchase for me. Can not be happier with using them and Justin to purchase my truck.
Second time buying a truck with them. Things couldn't have gone better. Great dealership with no pressure to make a purchase.
Frank Perez was great at giving me 100% of his attention and dedication. He also helped me on his off hours on his way home from a long day.
Professional. Clean. Experienced overall a great experience. Very happy overall. Love the car and would definitely recommend the dealership to all others that would Ask
Vinson Noel made treated me amazing, he was very informative, precise and kept great communication with me throughout the process. This was my first time leasing a car and my first time at this dealership and Vinson made my experience seamless. I am very happy with my experience, I will be back for any other needs I may have for my truck and I highly recommend Vinson and this dealership. Thank You
Vinson Noel made treated me amazing, he was very informative, precise and kept great communication with me throughout the process. This was my first time leasing a car and my first time at this dealership and Vinson made my experience seamless. I am very happy with my experience, I will be back for any other needs I may have for my truck and I highly recommend Vinson and this dealership. Thank You
Vinson Noel was honest, efficient, and friendly. A perfect salesman!
A big thank you to Vinson Noel for helping me purchase my first car. I am absolutely in love with it! He was very thorough with explaining details about the car and even helped me set up all my personalized settings in the car. He is a great salesman to purchase your new car with! I am so happy with my decision! Thanks empire Jeep!!!
After an initial horrible experience with the Customer service department was Communicated to the manager of service Will, he immediately stepped in and took charge. Will went beyond the limits of Customer service by working on his day off to rectify the situation. A big tremendous shout out to Will, thank you. Tom C Arrived at my house to replace my battery that was giving me my problems. Tom C Is the best service representative and another huge shout out goes to him also. Thanks gentlemen!
Vinson Noel treated my family and I very well for our first time dealing with buying a new car for myself. Good communication and made us feel welcome at the dealership every time we were there.
Great Job. Thanks Kimberly C. I was initially skeptical because Empire had the best price by far. All was as advertised and the transaction was smooth. Will work with this group again.
Kimberly was very knowledge and helpful. She was very patient too which is nice as a vehicle transaction is a big investment! I will totally use Empire Chrysler Jeep Dodge Ram of West Islip again!
He is very respectful he was giving good service and they did a very good job I would recommend this place to anybody thank you
They were very good no pressure answered all my questions and the transaction was easy our salesman Felix was wonderful and helpful my salesman was Felix Reyes
I have always dealt with this dealership, as I know ownership, but Shamequia Pittman and Aisha Green are awesome, easy to deal with etc. Brian Bishop in service is a champ amongst champs and has always been professional in our dealings. I will continue to use them for years to come. Thanks again for an easy transaction team!
My fiancé and I have had many cars & trucks before so we are very familiar with the process. We just got our 2021 Durango at Empire of west islip. Vinson Noel was our salesman and when I tell you he was by far the most professional, quick & nicest guy to work with, I truly mean it! He went above and beyond to get us where we wanted to be and in a very timely matter! We highly recommend and we will definitely continue to use them!!
If you are looking for a straight forward, easy buying process for your next CJDR vehicle go see Vinson Noel at Empire West Islip CJDR. My experience with Vinson was excellent. I told him what I was willing to pay for my new truck and he made it happen whereas other dealerships wouldn't budge. Very happy with the overall sales experience at Empire CJDR.
Everyone was great, Vinson Noel was very nice and answered all my questions. I had a great experience and will recommend this dealership to all my friends
Kimberly was patient through the whole process and very knowledgeable. Buying a car is a huge investment and I never felt rushed while making such an important decision.
My name is Rashna Raza we were getting help from Vinson Noel who was amazing with everything and and answering all the questions. We bought the car from him and he made the process super easy. Thank You.
Just got a new Jeep from Empire, the salesman Dave Feuer help us get the Jeep we wanted and also at the price we could afford. Go see Dave great service from start to finish, Thanks Dave
Vinson Noel was courtesy, efficient and very helpful in all areas of what I needed to find & complete my purchase of our new vehicle. Thanks much!
service staff is helpful. Joe especially he took all the time to explain the issue kept me updated wish the parts were easier to get
Kimberly Jaramillo at Empire CJDR made buying my car so easy. Albert leased a Ram 1500 truck with ease. Great, helpful, and knowledgeable staff got me in and out with the car I wanted at the price I wanted. Also made sure we were hydrated as it was 90+ degrees outside offered us water or coffee. Little Kim thank you for everything.
Thank you, Kimberly Jaramillo for exceptional service with helping Albert get his Ram 1500 Big Horn Quad cab. She helped Albert throughout the car buying process and as a result he leased a new car. Empire CJDR made buying my car so easy. Great, helpful, and knowledgeable staff got me in and out with the car I wanted at the price I wanted. Little Kim thank you for everything. Albert is very happy with the truck!
Wonderful car buying experience. I can’t thank them enough how painless this was. I was greeted by the manger Sam and the finance department was wonderful. Highly recommended.
Car shopping during the pandemic isn’t easy until I came to this dealership. I can’t thank them enough for how they handled everything from the Sale to the finance mangers being so helpful. When I came for delivery the manager came over to thank me too. This is what you call quality I recommend this dealership.
Robert was very personable and updated me during my service. Recommended other service that my car needed. Service was completed in a ressonable amount of time.
They took the time to listen to my needs and met everyone of them. Aisha was friendly and helpful and answered all of our question. I have the happiest daughter in the world and we love our Jeep. Absolutely fantastic experience that couldn’t have been any better.
Came in for service and was greeted right away, very good experience and the work was top notch
The Empire CJDR's car price is much reasonable compared to any other dealership. Justin was great! He helped me out immensely and made the entire process easy and comfortable which is why I would highly recommend him to anyone who visits!
Very satisfied with the service handling for my Jeep. Very professional.
Everything was great, just went in to look at a vehicle, next thing I know I was leasing the vehicle that I was looking at, awesome.
Honestly, I thought buying a jeep was going to be a complete headache with every dealer having such low inventory at the moment but my experience was the complete opposite. Justin Pasquariello really made the experience so much easier and enjoyable. He was always available when I needed him and worked around the clock to make sure I found the perfect Wrangler. Justin and his GM Kyle were extremely reliable, knowledgeable, and patient, I am absolutely in LOVE with my new jeep!
They made it a pretty quick buying process. A few little hiccups, but they made up for it with helping me get the best cost for my new Grand Cherokee L.
My husband and I worked with Vinson Noel and he was great. Got me the car I wanted at the price I wanted to be at. We will def be coming to see Vinson Noel at Empire in the future.
Excellent service and attentions to me while we're making the deal to buy the car..Mr David Feuer , make the deal easy and affordable for my needs..
This is the second time getting a car from this dealership and I am extremely happy with the friendly service. Aisha had so much patience with me and helped me get to an agreement I was happy with. She was knowledgeable and thorough.
Empire really made me feel like a valued customer. Felix was very helpful and courteous. He made me feel like he was on “my side.” He made me feel reassured and confident in my purchase. Justin was very personable and helpful as well. He went above and beyond to help finalize my purchase. Diego, the finance manger, and Josh, a manger, were also very helpful and kind throughout the whole process. Couldn’t have picked a better dealership to go to.
Express lane service was the best...coffee was good too! This was for a contracted free oil change...not sure I can afford their service normally as the labor rate is $154 an hour!
Fantastic experience. Justin Pasquariello was professional, helpful and great to work with on the purchase of my new Ram Laramie. Would highly recommend to anyone.
Empire CJDR made buying my car so easy. Great, helpful, and knowledgeable staff got me in and out with the car I wanted at the price I wanted. Kimberly Caldwell thank you for everything.
Service at this dealership has always been great since I bought my Jeep Wrangler here in August of 2019. Every aspect of the check in and check out process always goes smoothly and it is very much appreciated.
What an awesome experience I had with Empire and my sales person Aisha Green. She worked with me for two months finding the right SUV that fit my needs. She is personable, loyal and knowledgeable in all the vehicles. Look no further. Empire really treats you like royalty.
Joe in service extremely helpful and knowledgeable. Amy also helped
Service was efficient and thorough. Service advisor was very professional and helpful. I didn’t wait too long for an oil service for the express lane.
I had been looking for a new Ram for some time , I called Empire Jeep Dodge Ram of West Islip and I was help by a sales woman named Aisha Green she was very personable and helpful with my questions.I wen't in the next day to meet Aisha she was very nice and not pushy at all as far as pushing a sale.I wound up walking out with a brand new Ram bighorn at a very good price on a 3 year lease. I am very happy with my truck and the service Aisha Green showed me.
Best buying experience I ever had.
My oil change expenses is just has I thought would be.
Excellent service , delivered as promised.
Vinson Noel is a true example of going beyond providing great customers service’s. He is a true Assets to the dealership! Observing him wear many hats and still take great care of his own clients shows his level of commitment on providing excellent customers
Vincon is phenomenal made the entire process easy and fun . He was in constant communication and transparent from beginning to end. Make that man the president
We had a great experience at empire. Justin was very professional. We were very happy with the service that we received. We are happy with our new Jeep.
The service department was incredibly helpful! They are skilled technicians who have made my Jeep run like brand new. The staff is kind, patient, and overall very committed to ensuring that their customers have the best experience possible! Very grateful for their work and patience!
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